Privacy Policy

Last updated: 07/07/2020

Map Gear Pty Ltd (ABN 21 631 716 446) («We»), operates mapgear.com.au (the «Website»). On the Website we have:

  • Web pages for our products;
  • Information pages (like this one);
  • Online store facilities (shopping cart, checkout and payment gateway);
  • Customer support tools.
 

Through these resources, we deliver essential information about our products, process orders and payments, and provide user support.

While using our Website, you can share your private information both manually and automatically. This privacy policy informs you what information we collect and what for, according to the Australian Privacy Principles promulgated by the Office of the Australian Information Commissioner.

Automatically collected information

Cookies

We use cookies to recognise your browser and, if you have a registered account, associate it with your registered account. You can disable cookies in your web browser settings. In addition, we use cookies for website analytics.

Website analytics

We use Google Analytics for website analytics. The collected information is used to track and monitor the use of the Website. This information can also be used by Google to contextualise and personalise web ads of their advertising networks.

Information shared manually

Contact forms

Contact forms can be found on different pages of the Website. These forms will request you to enter your name and email address. We will process this information to answer your questions and subscribe you to our newsletter.

Checkout

When you make an order in our online store, we’ll ask you to enter your:

  • Name;
  • Email;
  • Phone number;
  • Shipping address;
  • Billing address;
  • Payment information.

 

This information is used to process your order and deliver the goods. It is also stored for bookkeeping reasons. We use this information in Australian Privacy Act-compliant services:

 

We don’t have access to your full payment information. Payment is processed by online payment services (ANZ eGate), which is compliant with Australian Privacy Principles promulgated by the Office of the Australian Information Commissioner. Check their privacy policy page to see how they handle your personal information (ANZ Privacy Policy).

Marketing emails

When you subscribe to our newsletters you enter your name and email address. We use them to send you our marketing emails. We also use email tracking to monitor and analyze click and open rates. This helps us to improve our newsletter content.

You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link found within our emails and changing your contact preferences.

Our email marketing platform is MailChimp. To see how they can handle your personal information, please check MailChimp privacy policy page.

Social media

We are often posting new content to our social media channels, so that our audience can read more information about the exciting products and technologies we sell. Access to that content is free of charge and our audience will have the opportunity to interact with it, by sharing, commenting and marking as relevant information or something they liked. Privacy aspects around public interaction with content we post will be handled by each social media channel itself, according to their own privacy policies:

 

Some of our social media posts might promote further interaction from our audience. For example, we can invite our readers to beta test a new product, to share their opinion about our services or to simply join our newsletter. Upon your approval, the social media channel will share your contact details with us, along with other information that is required by Map Gear to continue processing your interaction on such social media posts.

External links

You can sometimes find links to other sites on the Website. These third-party sites have their own privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Updates to privacy policy

We may need to change this page from time to time in order to address new issues and reflect changes on the Website. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Contacting us about privacy policy

We address privacy issues seriously and are always available at privacy@mapgear.com.au for any inquiries concerning your privacy.